Small Town Brushstrokes Policies
Handmade with Love
At Small Town Brushstrokes, every item is hand-painted or crafted with care, making each piece truly one of a kind. Because our products are handmade, slight variations in color, design, and materials may occur—these unique touches add to the charm and personality of each piece!
Ordering & Shipping
Each item is made-to-order or created in small batches, so please allow up to 7-10 business days for us to complete your order. Custom or personalized orders may take additional time.
Shipping Details:
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Available options may include Standard and Expedited Shipping (domestic only).
- Domestic (U.S.) delivery typically takes 5-7 business days once shipped.
- A tracking number will be provided via email once your order is on its way.
- We are not responsible for shipping carrier delays, lost, or stolen packages.
💡 Tip: Double-check your shipping address before placing your order! If there's an error, please contact us ASAP.
Returns & Exchanges
Due to the handmade nature of our products, all sales are final. However, if your item arrives damaged or defective, please email us within 48 hours of delivery with photos of the issue, and we’ll make it right!
Custom Orders & Personalization
Looking for a special, custom-made piece? We’d love to bring your vision to life! Custom orders may take additional time, so please reach out for details.
Product Care
To keep your handcrafted item looking its best:
✨ Display indoors or on a covered porch to protect from weather.
✨ Avoid direct exposure to water, sunlight, or harsh cleaners.
✨ Dust gently with a soft cloth to maintain its beauty for years to come.
Customer Happiness
Your support means the world to us! If you have any questions or special requests, feel free to reach out—we’re here to help and make your Small Town Brushstrokes experience amazing!
Thank you for shopping small and supporting handmade! 🎨💛